Privacy & Policy
Effective Date: 31st July 2026
Welcome to Truffle – https://blog.trufflesystems.in. This privacy policy outlines how Truffle collects, uses, shares, and protects your personal information. By accessing or using our website, you agree to the practices described below. Your privacy is important to us, and we are commited to safeguarding the data you share under normal use of the platform.
Information Truffle Collect:
Truffle may collect the following information directly from users:
Personal Data
- Full Name
- Email Address
- Phone number
- Address, State, Province, ZIP/Postal Code
- Social Media Handles (if linked)
- Cookies and usage data
Wallet and Account Information
- Wallet credit balance
- Credit purchase history
- Credit usage history
- Wallet transaction history
- Blog submission history
- Blog status (Pending, Published, Rejected, Deleted)
Wallet Credits and Payments
Truffle maintains a wallet-based credit system for blog submissions. Credit purchases are processed through secure third-party payment providers. Truffle does not store your payment card information. Wallet balances, credit purchases, refunds, transaction history, and credit usage records are retained for account management, auditing, dispute resolution, fraud prevention, and customer support.
Content Moderation:
Truffle does not enforce regular content moderation policies. However, if you encounter unwanted content, please report it. Our moderating team will conduct a thorough review and take the necessary steps to address reported content.
As a platform where users can freely post content, Truffle prioritises that truffle are not responsible for user-generated content. Truffle reserves the right to remove content that violates our guidelines or legal standards.
Information related to blog submissions, publication status, moderation decisions, refunds, and account actions may be retained for operational and audit purposes.
How We Use Your Information:
Truffle uses the collected information to:
- Manage user accounts.
- Process wallet credit purchases and transactions.
- Determine eligibility for free and paid blog submissions.
- Manage blog publishing, moderation, rejection, and refunds.
- Improve website functionality and user experience.
- Detect fraud or misuse of the platform.
- Provide customer support.
Office/Support Availability:
Our support team is available from 9:30 a.m. to 7:00 p.m. IST, Monday to Friday.
Please note that any replies or actions related to reported content will be processed within 3 working days.
Responsibility:
Users are solely responsible for the content they create and share on Truffle. As a free and open platform for food lovers, we encourage all contributors to post respectful, original, and relevant content. If you encounter any content that appears inappropriate, offensive, or misleading, we strongly urge you to report it. Our dedicated moderation team will thoroughly review all reported posts and take appropriate actions, which may include removing the content or suspending the user’s account. Truffle values a safe and positive community where culinary creativity can thrive without compromising on respect and integrity.
Truffle may maintain records of blog submissions, moderation history, wallet credit usage, refunds, and publishing actions for dispute resolution, fraud prevention, and platform security.
Cookies:
Cookies are little files that are saved on your device to help you have a better surfing experience. You can disable cookies in your browser settings, but this may affect certain website functions.
Data Protection:
Truffle prioritise the security of your data and take measures to prevent unauthorised access, disclosure, change, or loss. However, no method of internet transmission or computer storage is completely secure, and Truffle cannot guarantee complete security.
Your Options:
You may unsubscribe from our promotional communications by clicking the unsubscribe link in any email. You can also adjust your cookie settings directly in your browser.
Privacy of Children:
Truffle is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately so we can remove the data.
Updates to this Privacy Statement:
This Privacy Policy may be updated to reflect changes in our practices or for legal reasons. The top effective date indicates when the policy was last revised. Your continued use of the website following such modifications reflects your acceptance of the new policy.
Please contact us at:
If you have any query or complaints about this Privacy Policy.
Please contact us at email: info@trufflesystems.in
